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Guide

How Dealerships Use Video.

A dealership has steady reasons to make video: new arrivals, knowledgeable staff and a service department that buyers rarely see.

The Formats That Suit A Dealership

  • Vehicle features: rolling shots, detail passes and interiors, cut vertical for how buyers browse.
  • Salesperson Q&A clips: your team answering the questions buyers already ask.
  • Service introductions: who looks after the car after the sale, and how to reach them.
  • Clips in other languages: if your staff speak the languages of your market, film them doing it.

Where To Use It

Instagram Reels, TikTok, YouTube Shorts, vehicle listings, your website, Google Business Profile, email follow-up and showroom screens. Film vertical first and most of these are covered by the same clips.

What To Find Out First

Who buys video: the store, the ownership group or an agency? Who approves it? Does the manufacturer have brand rules you need to follow? Answer these before anyone talks about a shoot date.

What To Prepare

  • The chosen vehicles clean, fuelled and on site.
  • Staff scheduled, not pulled off the floor at the last minute.
  • Permission to film on the lot and in the service bay.
  • Written releases from anyone on camera.
  • One named approver.

Keep It Moving

One filming session can produce a batch of clips, so a regular schedule beats arranging one-off shoots. New arrivals, more of your sales staff and seasonal service messages give you plenty to film.

What To Measure

Track what you can actually see: views, enquiries that mention a video, and which clips staff choose to send. Be careful about crediting video with vehicle sales unless the evidence supports it.

Dealership Prep ChecklistWhat to have ready, and on-camera tips for sales and service staff.

Download PDF ↓

Start With
One Session.

Three vehicle videos, two salesperson clips and one service introduction.

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